Respondent exclusions FAQs

Respondent ID exclusions allow you to automatically exclude individual respondents from your target group. This flexible and powerful tool puts you in control of who can participate in your target groups, increases accuracy of the respondent data, and improves the ROI of your project by preventing duplicates.

1. Create a target group.

2. Complete the basic settings and add profiling information.

3. Navigate to the advanced setup section click the respondent exclusions tab.

4. Click add exclusions dropdown and select respondent IDs.

   

5. Click save draft to continue. The exclude respondent IDs drawer displays.

6. Select browse files to upload the file.

   

7. Click add exclusions in the right bottom corner to save your exclusions to the target group.

You can find respondent IDs in the respondent analysis report in Cint Exchange. Simply copy the respondent IDs (RSID) you wish to use in your target group settings.

Yes, you can exclude participants from other projects by downloading their respondent ID information using the reports functionality within the Cint Exchange and then copying and pasting their information in the respondent IDs exclusions workflow within your target group.

No. If a participant has already submitted a complete within your target group, their respondent ID cannot be excluded from the target group. The respondent ID will be eligible for exclusions in target groups in which they have not yet submitted a complete.

Yes, you can edit or delete respondent IDs after launching your target group by clicking on the edit or delete icon. Changes are reflected as soon as you save your new target group settings.

Yes, you can exclude respondent IDs of screened-out, quota full or over-quota respondents.

Yes, both exclusion methods can be used at the same time by adding respondent IDs that should be excluded from the target group and turning on the target group respondent exclusion toggle in the advanced settings tab.

Yes, if you enter a respondent ID that has already been added to the exclusion list, it will automatically be removed.

No, if the target group is duplicated in the new project, the completed respondents from the previous target group will not be excluded from the new project. But if the target group is duplicated in the same project, the completed respondents will be excluded from all the target groups.

Access respondent GUIDs exclusions allow you to automatically exclude individual respondents from your target group using the identities you captured in your work in Cint’s Access platform.

This tool has been designed to aid users that are migrating from the legacy platform—Access and Access Pro via UI and API (BAPI) access, and IX— to the Cint Exchange, but is available to all users.

Access respondent GUIDs exclusions put you in control of who can participate in your target groups, increase the accuracy of the respondent data, and prevent duplicates between our platforms.

Adding Access respondent GUID exclusions is similar to way you would add respondent ID exclusions.

1. Create a target group.

2. Complete the basic settings and add profiling information.

3. Navigate to the advanced setup section click the respondent exclusions tab.

4. Click Access respondent GUIDs dropdown and select respondent IDs.

   

5. Paste your GUIDs in the exclude Access respondent GUIDs display window.

   

6. Click add exclusions.

Yes, you can exclude Access respondent GUIDs as an API customer. Please find our developer documentation here.

Respondent exclusions enable you to decide whether respondents can be a part of the upcoming target group based on if they have already submitted a complete within your current project’s target groups.

Example: If you have two target groups in your project, A and B, and are creating a third target group C, you can ensure that any participant who submitted a complete within target groups A and B, will not be able to submit a complete in target group C.

This puts you in control of who is permitted to participate in different target groups within the same project. It automatically prevents duplicate completes to increase efficiency, and enhances targeting accuracy.

In the advanced setup section of your target group settings click respondent exclusions. The target group exclusion is enabled by default. This means if you have selected any target groups within your current projects to be excluded, the respondents in those target groups will be excluded from the current target group.

You can disable this function by clicking on the toggle and the respondents in the excluded target groups within the current project will be included in the target group you are creating.

Yes. Once a target group is in-field you can enable respondent exclusions.

If a duplicate complete has been received prior to this change, it will become a part of the received completes for the target group.

No, at the moment, we are only able to respondent exclusions on the basis of completes.

You can view the list of all your target groups within a project by going to the project’s homepage. There you will find a summary of all key information about your project, including which target groups are marked as excluded or not.

Yes. You are able to enable or disable target group exclusion settings for more than one target group at a time.

In your project’s homepage, select the checkboxes for target groups for the exclusions settings you would like to change. click on the change exclusions dropdown in the bottom right-hand corner and select the target group exclusion preference. Your target group exclusions settings will be updated and you will be notified of the successful change.