Cint Supply Partners have access to a variety of reports designed to monitor integration performance, review financial information, and troubleshoot issues. This article provides a comprehensive guide on what each report includes, how to access them, and when to use them.
NOTE: This article has been updated to reflect our latest pricing model, replacing cost per interview (CPI) with revenue per interview (RPI) metrics. We are working closely with our Supply Partners to transition them to the RPI model. If you have not yet migrated to RPI and require access to documentation containing CPI details, please contact your Account Team, who can provide the relevant materials.
Available Reporting Tools:
Email Subscription-based
Self-serve Cint Marketplace Reports
There are four main reports available within the Cint Marketplace. These reports are delivered to your email address upon submission. Please note, larger dataset requests can take longer to process and deliver.
Report Name | Overview | When to use this report | Notes |
Related Reports: Sample Sold Report | Offers real-time access to your monthly financial statements. |
| Data can be viewed as a Summary (aggregated totals) or Detailed (line item) report. |
Related Reports: Supplier Breakdown Report | Provides comprehensive session-level data for each respondent entry. |
| For large volumes of sessions, limit the timeframe to optimise report delivery. |
Related Reports: Completes Report | Focuses on respondent data for completed sessions within a specified timeframe. | For large-scale record audits or troubleshooting involving completed sessions over extended timeframes. | This report is not suitable for sessions that did not result in completion; use the Supplier Breakdown Report instead. |
Related Reports: ID Reconciliation Report | Details sessions that have been positively or negatively reconciled within a given period. |
| You can select between reconciliation date or completion date when running the report. |
Supplier Portal Reports
The Supplier Portal offers a range of reports to help you visually understand the performance of your integration(s). Reports can be accessed via the My Reports tab on the Supplier Portal homepage. If you do not have access, please contact your Account Team.
Report Name | Overview | When to use this report | Notes |
Supplier Marketplace API Dashboard | Provides an aggregated view of your integration performance across key metrics such as completes, conversion rates, and average revenue per interview. Includes a detailed breakdown of respondent outcomes in both the prescreener and client survey. |
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Supplier Marketplace Link Dashboard | Offers an aggregated view of integration performance, focusing on key metrics like completes, conversion rates, and average revenue per interview. | To track overall integration performance and compare it against platform averages. | Data is available for the last 6 months or the past 14 days. |
Standard Term Dashboard | Highlights the top standard qualification terminations across your integrations over the past 90 or 14 days. | If you have elevated standard terminations, use this report to understand which qualifications are affecting performance. | |
Supplier Reconciliation Pacing Dashboard | Provides a month-by-month and country level breakdown of reconciliation performance over the past year, compared to platform averages. | Regularly review to detect and address potential quality issues with your panels, reducing the risk of inclusion in the Partner Improvement Program. | Reconciliation rates highlighted in red indicate performance at 2x the platform average. |
Supplier Performance Dashboard | A high-level summary of your year-on-year performance across key metrics, including completes, revenue, reconciliations, and conversion rates. |
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Supplier Yield Management Dashboard | Focuses on survey-level performance for the past three days, highlighting key data such as system and client conversion rates. |
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Supplier RPI Tranches Dashboard | Breaks down performance by RPI (Revenue Per Interview) pricing tiers. | To assess whether specific RPI price ranges positively or negatively impact integration performance. |
Subscription-based Reporting
We offer partners a subscription-based report at no additional cost. This report delivers valuable insights into users who may be at high risk of fraud or exhibit poor quality.
Security Termination and Reconciliation Report
Overview: A daily report containing user IDs of respondents who:
Have been negatively reconciled (adjusted to term) or positively reconciled (adjusted to complete).
Received a termination due to a security check.
When to use this report:
Match (formerly Supply Link) customers will be automatically subscribed to this report to collect quality and reconciliation outcomes.
For our Feed (formerly Supply API) customers, if you are not collecting reconciliation data via Respondent Outcomes, signing up for this report is required. If you would prefer not to collect security termination data through this report, this can be collected through respondent redirects or Respondent Outcomes.
Please note: all reports are published in CST time zone.