Release notes are a monthly roundup of the new features, enhancements, and API updates to Marketplace demand and supply products, and Lucid Impact Measurement.
Scheduled maintenance window
To ensure the continued stability and growth of our platform, we will be performing scheduled database maintenance on the Cint Exchange on Sunday, August 9th, 2026.
These updates are essential for improving our infrastructure and will impact most Cint products. Please review the details below to understand how this may affect your operations.
When it will take place
The maintenance window will be carried out between the following times:
UTC: August 9th, 2026 | 23:00-01:00
CDT: August 9th, 2026 | 18:00–20:00
What to expect
Service disruption: The listed products will be offline for up to 120 minutes during the maintenance window and users will not be able to login.
In-progress projects: No data loss is anticipated for projects currently in-flight and respondents will be able to enter or complete surveys.
Impacted services
Demand Exchange Services
Marketplace UI
Marketplace API
Theorem UI
Cint Exchange Services
Cint Exchange UI
Cint Exchange API
Supply Exchange Services
Feed API
Match
Supplier portal
Panel Services
Engage
Lucid Measurement
Lucid Measurement UI
Lucid Measurement API
Stay updated
We recommend monitoring our Status Page for real-time updates and confirmation when services are fully restored. If you haven't already, please subscribe to notifications on the status page to receive automated alerts.
Thank you for your patience as we work to enhance the Cint experience. You can learn more here.
Cint Exchange
Q2 2026 qualifications/profilers update: Live July 31st, 2026 [ACTION REQUIRED]
Cint is constantly reviewing its Profile Library (Standard Qualifications Library) to provide quality targeting to its buy-side users and easy-to-map options for its supply partners.
Part of this process are our quarterly updates. See below for more details on the upcoming changes.
Please review live surveys and question mappings to ensure targeting remains accurate.
See the Q2 Qualification Updates: Live July 31st, 2026 article for a list of updates and new qualifications.
Key dates:
New questions will begin to be visible in the UI before July 31st 2026.
Updates to existing questions (profilers): including new options, removal of options, or modifications, will begin to be reflected between July 27th 2026 and July 31st 2026.
Changes to precode will be implemented only on July 31st 2026.
Key updates:
Household Income questions will be created for multiple markets, including Bahrain, Costa Rica, Estonia, Nigeria, and several others.
New Region questions will be added for markets such as Latvia, Norway, and Estonia.
Fast Food Chain questions have been introduced across multiple markets, featuring country-specific restaurant chains.
The International Airlines Flown question will be updated to include Virgin Atlantic in applicable markets.
New questions on Health Supplement Consumption and Shopping Membership Programs have been created for the USA.
The Education-Field of Study question will be expanded to an additional 132 markets.
Streaming Services questions have been updated to include Tubi in markets where the platform is available.
See Standard Qualifications to reference the details of the complete library.
If you have any questions about these updated qualifications, reach out to your Cint account team or support@cint.com.
Agentic in-app chatbot
Access always-on support, resolve even the most complex queries faster with conversational AI, and effectively escalate queries to a human without losing chat history.
Reminder: New respondent experience
A brand-new, faster, and more intuitive design that works seamlessly on desktop and mobile devices will help to:
For Buyers
Drive higher conversion rates to positively impact how quickly surveys are filled
For Respondents
Boost respondent confidence in being able to complete a survey with clear user journeys
Encourage repeat participation by making it simpler to participate in surveys
Reduce respondent friction with less time spent between pages, getting the respondent to the survey faster
If you have any questions about these updated qualifications, reach out to your Cint account team or support@cint.com.
Suppliers
Q2 2026 qualifications/profilers update: Live July 31st, 2026 [ACTION REQUIRED]
To improve survey mapping on the Marketplace/Cint Exchange, we have updated the Profile Library (Standard Qualifications Library).
Changes will be live and ready to use on the Marketplace and via API by July 31st, 2026.
See the Q2 Qualification Updates: Live July 31st, 2026 article for a list of updates and new qualifications.
Please look out for any new questions to be added before July 31st 2026.
Updates to existing questions (profilers): including new options, removal of options, or modifications will start reflecting between July 27th 2026 and July 31st 2026.
High priority questions are already added. Please check the mapping.
Changes to precode will be implemented only on July 31st 2026.
If you have any questions about these updated qualifications, reach out to your Cint account team or support@cint.com.
New reports email service - coming soon
Ensure enhanced data protection and governance by receiving respondent activity report emails with a secure download link for your reports with a 7-day expiration date and updated email formats, instead of an attachment.
To prevent disruption and ensure you have sufficient time to update internal workflows, once launched, the new and existing email services will run concurrently for a period of time.
Reminder: Respondent outcomes v2
Improve visibility of respondent and buyer behavior by appending additional data points.
Integrate with the latest version of Respondent outcomes to:
Gain visibility of the respondent workflow by allowing the omission of survey ID
Gain a greater understanding of who is buying your audience
See the developer documentation for more information.
Reminder: Recontact study type
Monetize additional survey opportunities from buyers re-targeting respondents based on their Panelist ID by adding recontact studies to your study type filter:
More survey volume: Access additional surveys that are only open for specific panelists
Higher conversion rate: We have observed a stronger conversion rate and respondent engagement, as respondents have been specifically targeted for the survey
See the developer documentation for more information.
Cint Engage
Reminder: Priority status for trusted panelists
You can now reward honest panelist behavior with zero-day wait times for incentive rewards.
Cint Engage’s new dynamic trust system identifies “priority status” users based on real-time survey behavior, turning payouts into a secure retention tool. You can also use this feature to enable targeted marketing campaigns that grant instant priority status to accelerate high-quality user acquisition.
If you have any questions about these updates, reach out to your Cint account team or support@cint.com.
Lucid Measurement
Measure the impact of your linear TV buys in new markets
Cint has expanded our partnership with Samba, allowing you to measure brand lift on your linear TV buys in France, Germany, Spain, Italy, Canada, and Australia in addition to the US and UK.
With Samba’s deterministic ACR data matched directly to Cint respondents, you can use Lucid Measurement as a cross-platform source of truth for any campaigns that include linear TV, streaming, and digital media.
Read our press release.
Get more impactful results with better measurement study targeting in 26 markets
Cint has enabled Targeted Recruitment in 26 new markets, giving you the option to limit study recruitment by age, gender, and region to better match the targeting of your ad campaigns.
Now available in:
|
|
Reminder: Close the heart-to-wallet measurement gap with outcomes measurement in beta
Support for outcomes measurement studies in Lucid Measurement is now available for the US market.
Get a complete view of campaign performance with high-quality sales lift metrics side-by-side with your brand lift results in one cohesive view.
By combining survey-based brand lift metrics with deterministic sales lift KPIs from people who have seen your ads, Lucid Measurement offers granular insights into your campaign as it is happening, giving you greater control over campaign performance than ever before.
Reminder: Advanced data filters
Take greater control over data cuts in your dashboard results and exports with customizable filter logic and grouping. Lucid Measurement now gives you the ability to group media and audience tactics with custom AND, OR, ONLY, and NOT logic to filter dashboard results and exports, giving you the ability to intuitively compare the results of combined vs single tactics.
See Measurement Advanced Filters for more information.
Mapping and grouping in Study Creator - coming soon
Eliminate discrepancies between your media plan in your dashboard with the ability to add human readable names for campaign sites, placements, and creatives in Study Creator. You can also group these attributes for simpler filtering when using the Lucid Measurement dashboard.
If you have any questions about these updates, reach out to your Cint account team or support@cint.com.
Training and certification
Reminder: Cint Exchange Quick Start Training Videos
Get a quick overview of the Cint Exchange with our new 10-minute training video—available in English, French, Spanish, and Japanese.
This short course will help you build a strong foundation for understanding how the Cint Exchange platform works and provide you with the tools you need to start launching projects with confidence.
Access it through the in-app help “?” button.
Reminder: Live product updates
Subscribe to the product status page with daily uptime and performance information for all core Cint services. Subscribe today!