Release notes are a monthly roundup of the new features, enhancements, and API updates to Marketplace demand and supply products, and Lucid Impact Measurement.
Cint Exchange
Configurable respondent exclusion period
Enhanced control over target group setup ensures more accurate and precise respondent exclusions with a configurable exclusion period of up to 13 months.
See Cint Exchange Respondent Exclusions FAQ for more information.
Agentic chatbot Cinthia 2.0 - coming soon
Access always-on support, resolve even the most complex queries faster with conversational AI, and effectively escalate queries to a human without losing chat history.
Improved feasibility estimates for PII studies
Updates have been made in 65 countries to improve feasibility estimates in the Cint Exchange for studies where PII is required.
Reminder: New respondent experience
A brand-new, faster, and more intuitive design that works seamlessly on desktop and mobile devices will help to:
For Buyers
Drive higher conversion rates to positively impact how quickly surveys are filled
For Respondents
Boost respondent confidence in being able to complete a survey with clear user journeys
Encourage repeat participation by making it simpler to participate in surveys
Reduce respondent friction with less time spent between pages, getting the respondent to the survey faster
If you have any questions about these updated qualifications, reach out to your Cint account team or support@cint.com.
Suppliers
Access buyer reconciliation reasons
Get more transparency into the buyer’s reconciliation reasons to help uphold quality standards by accessing them directly via Feed Outcomes API.
See Cint Exchange Feed Opportunities and Respondent Outcomes FAQs for more information.
Reminder: Increase conversion rates with a new respondent experience
We have launched a new respondent experience, featuring new designs for questions and loading pages, more intuitive answer formats, improved user journeys with clear steps to return to a preferred survey when more than one session is opened, and a consistent experience across different devices. The new respondent experience has been launched on a small percentage of all traffic and will be scaled over time.
If you have any questions about these updates, reach out to your Cint account team or support@cint.com.
Cint Engage
Reminder: Improved design for Cint Engage navigation
Cint Engage has a redesigned navigation menu with updated iconography and improved spacing that helps optimize screen real estate.
If you have any questions about these updates, reach out to your Cint account team or support@cint.com.
Lucid Measurement
Updated study creator interface in Lucid Measurement
Study creator had a functional and visual upgrade to make it quick and effective to manage your campaigns. You can now:
Create a study from a universal landing page
Access a new page to input media channel details
Receive updated validation feedback throughout campaign creation for a frictionless launch
Duplicate a study
Edit tags on live and pending studies
Delete studies in “draft”
Add a “CTV flag” to automatically add specific CTV qualifications and methodology questions
Edit the “brand” name on the Past Media Exposure methodology question
See Measurement: Create a Software Study for more information.
Measure brand familiarity in 13 newly supported markets
The Brand Familiarity KPI has been expanded across all supported country-language markets to enable access to additional brand data and help make informed decisions with confidence.
Newly supported country-language markets:
Japan — Japanese
Indonesia — Indonesian
Italy — Italian
Malaysia — Malay
Romania — Romanian
Saudi Arabia — Arabic
South Korea — Korean
Sweden — Swedish
Taiwan & Hong Kong — Traditional Chinese
Thailand — Thai
Turkey — Turkish
UAE — Arabic
Vietnam — Vietnamese
Contextualize your brand lift results with newly updated Lucid Measurement benchmarks
Our Lucid Measurement benchmarks have been updated with the latest data from Q1 2026.
See Benchmarks Campaign Performance for more information.
Training and certification
Reminder: Cint Exchange Quick Start Training Videos
Get a quick overview of the Cint Exchange with our new 10-minute training video—available in English, French, Spanish, and Japanese.
This short course will help you build a strong foundation for understanding how the Cint Exchange platform works and provide you with the tools you need to start launching projects with confidence.
Access it through the in-app help “?” button.
Reminder: Become the resident expert on your team with our Product Certification Program
Take a deep dive into Cint products with an interactive certification program. Become the resident expert on your team with this free 1-hour program.
Navigate to the certification programs using in-app help “?” or register on the Cint website.
Reminder: Live product updates
Subscribe to the product status page with daily uptime and performance information for all core Cint services. Subscribe today!