Product release notes: April 30, 2026

Release notes are a monthly roundup of the new features, enhancements, and API updates to Marketplace demand and supply products, and Lucid Impact Measurement.

Scheduled maintenance window

To ensure the continued stability and growth of our platform, we will be performing scheduled database maintenance on the Cint Exchange on Wednesday, May 6, 2026.

These updates are essential for improving our infrastructure and will impact most Cint products. Please review the details below to understand how this may affect your operations.

When it will take place

The maintenance window will be carried out between the following times:

• May 6, 2026  08:00 – 09:00 UTC

• May 6, 2026  03:00 – 04:00 CDT

What to expect

Service Disruption: The products listed below will be offline for approximately 60 minutes during the maintenance window.

In-Progress Projects: We do not anticipate any data loss for projects currently in-flight.

Impacted Services

• Cint Exchange demand UI and API

• Cint Exchange Feed API

• Cint Exchange Match API

• Marketplace demand UI and API

• Marketplace supply API

• Respondent experience (Marketplace, Access, and Access Pro)

• Theorem UI

Stay Updated

We recommend monitoring our Status Page for real-time updates and confirmation when services are fully restored. If you haven't already, please subscribe to notifications on the status page to receive automated alerts.

Thank you for your patience as we work to enhance the Cint experience.

See Scheduled Maintenance (May 6, 2026) FAQ for more information.

Cint Exchange

New respondent experience

A brand-new, faster, and more intuitive design that works seamlessly on desktop and mobile devices will help to:

For Buyers

• Drive higher conversion rates to positively impact how quickly surveys are filled

For Respondents

• Boost respondent confidence in being able to complete a survey with clear user journeys

• Encourage repeat participation by making it simpler to participate in surveys

• Reduce respondent friction with less time spent between pages, getting the respondent to the survey faster

Q1 qualification update: Live by April 30th, 2026

Cint is constantly reviewing its Profile Library (Standard Qualifications Library) to provide quality targeting to its buy-side users and easy to map to options for its supply partners.

Part of this process are our quarterly updates. See below for more details on the upcoming changes.

If you are integrated with the Cint Exchange or/and Lucid MP, we highly recommend updating your mapping accordingly.

For buyers:

• New questions will begin to be visible in the UI before April 30th 2026.

• Updates to existing questions (profilers): including new options, removal of options, or modifications will start reflecting between April 27th 2026 and April 30th 2026.

• Changes to precode or question name will be implemented only on April 30th 2026.

Highlight: New video and audio survey screener questions

Introducing new screening questions across multiple markets to assess respondents’ access to and willingness to use camera and/or microphone-enabled devices. These questions can be used for surveys that require audio and/or video participation. They also aim to strengthen data quality controls by helping identify genuine participants and reduce the risk of fraudulent or AI-generated responses, allowing clients to leverage these questions for evaluation on their end.

Key updates:

1. Education questions have been added for the Netherlands and Ukraine.

2. Internet providers and banking lists have been updated with new options for the Spain market.

3. The USA market has been updated with new questions related to healthcare companies.

4. Radio station questions have been created for both France and Spain.

5. An updated administrative regions question has been created for Morocco.

6. The financial products holding question has been added to the EMEA and APAC markets.

Please refer to the Q1 2026 Qualification Updates: April 30th, 2026 for the complete list.

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Improved feasibility estimates for PII studies

Updates have been made in 65 countries to improve feasibility estimates in the Cint Exchange for studies where PII is required.

New respondent exclusions tool

Buyers can now exclude target groups or projects within the target group for a simple and unified experience. The new exclusions tool allows you to configure exclusion rules at the group level without manually inputting IDs.

See Enhanced Zip/Postal Code Targeting FAQ for more information.

Support for 10,000 open ends

Get more granular geo-targeting on surveys with added support for up to 10,000 zip codes in single target group.

See Enhanced Zip/Postal Code Targeting FAQ for more information.

Scheduled maintenance window

Please note the planned maintenance window note at the top of the page.

See Scheduled Maintenance (May 6, 2026) FAQ for more information.

Marketplace

To ensure the Cint Marketplace remains fast and efficient, we are updating our data retention policy for archived surveys.

What is changing?

On May 21, 2026, we will begin removing surveys that have been marked as "Archived" for 13 months or longer. Currently, these are held for 24 months.

What you need to know:

• No action is required from you. This only affects surveys already marked as "Archived."

• Active surveys are not affected.

Why we’re doing this: Reducing long-standing, inactive data improves platform performance, helping you get the answers you need faster and more reliably.

If you have questions or need to access specific historical data, please contact your account representative.

Suppliers

Q1 qualification update: Live by April 30th, 2026

Cint is constantly reviewing its Profile Library (Standard Qualifications Library) to provide quality targeting to its buy-side users and easy to map to options for its supply partners.

Part of this process are our quarterly updates. See below for more details on the upcoming changes.

If you are integrated with the Cint Exchange or/and Lucid MP, we highly recommend updating your mapping accordingly.

For buyers:

• New questions will begin to be visible in the UI before April 30th 2026.

• Updates to existing questions (profilers): including new options, removal of options, or modifications will start reflecting between April 27th 2026 and April 30th 2026.

• Changes to precode or question name will be implemented only on April 30th 2026.

Highlight: New video and audio survey screener questions

Introducing new screening questions across multiple markets to assess respondents’ access to and willingness to use camera and/or microphone-enabled devices. These questions can be used for surveys that require audio and/or video participation. They also aim to strengthen data quality controls by helping identify genuine participants and reduce the risk of fraudulent or AI-generated responses, allowing clients to leverage these questions for evaluation on their end.

Key updates:

1. Education questions have been added for the Netherlands and Ukraine.

2. Internet providers and banking lists have been updated with new options for the Spain market.

3. The USA market has been updated with new questions related to healthcare companies.

4. Radio station questions have been created for both France and Spain.

5. An updated administrative regions question has been created for Morocco.

6. The financial products holding question has been added to the EMEA and APAC markets.

Please refer to the Q1 2026 Qualification Updates: April 30th, 2026 for the complete list.

You will need to be logged in to view this article. Click the login link in the upper right hand.

Increase conversion rates with a new respondent experience

We have launched a new respondent experience, featuring new designs for questions and loading pages, more intuitive answer formats, improved user journeys with clear steps to return to a preferred survey when more than one session is opened, and a consistent experience across different devices. The new respondent experience has been launched on a small percentage of all traffic and will be scaled over time.

If you have any questions about these updates, reach out to your Cint account team or support@cint.com.

Scheduled maintenance window

Please note the planned maintenance window note at the top of the page.

See Scheduled Maintenance (May 6, 2026) FAQ for more information.

Cint Engage

Improved design for Cint Engage navigation

Cint Engage has a redesigned navigation menu with updated iconography and improved spacing that helps optimize screen real estate.

If you have any questions about these updates, reach out to your Cint account team or support@cint.com.  

Lucid Measurement

New Study Creator workflow in Lucid Measurement

Study Creator has been integrated into the updated Lucid Measurement platform for a simpler study management experience. Study Creator now lets you:

• Access Study Creator from your dashboard study list to reduce time spent switching between windows.

  

• Create studies faster with a “Duplicate Study” feature that allows you to carry over study details and survey questions with one click.

• Improve exposed respondent targeting for CTV campaigns with one-click access to streaming qualification questions.

Measure more campaigns with Forced Exposure brand lift

Lucid Measurement now includes support for Forced Exposure brand lift studies, which recruit respondents from the Cint Exchange and intentionally show the exposed group of respondents an in-target ad before the brand lift survey. Respondents do not have to have seen the ad in a real-world environment to qualify for a brand lift study. This lets you:

• Understand advertising impact from pre-defined or niche audiences

• Measure brand lift without media tagging or impression minimums

See Forced Exposure FAQ for more information.

Improved IP matching for European campaigns

We have added new quality checks to filter out non-residential IP addresses and improve matching for European campaigns using IP address to match exposures.

If you have any questions about these updates, reach out to your Cint account team or support@cint.com.  

Training and certification

Reminder: Cint Exchange Quick Start Training Videos

Get a quick overview of the Cint Exchange with our new 10-minute training video—available in English, French, Spanish, and Japanese.

This short course will help you build a strong foundation for understanding how the Cint Exchange platform works and provide you with the tools you need to start launching projects with confidence.

Access it through the in-app help “?” button.

Reminder: Become the resident expert on your team with our Product Certification Program

Take a deep dive into Cint products with an interactive certification program. Become the resident expert on your team with this free 1-hour program.

Navigate to the certification programs using in-app help “?” or register on the Cint website.

Reminder: Live product updates

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