Engage: Email Domain Blocklist

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Email Domain Blocklist helps to proactively combat fraud by preventing new account registrations from high-risk email domains and automatically banning all existing accounts associated with those domains.

Block a Domain

To use this feature: 

  1. Select Trust & Safety > Email Domain Blocklist in the main menu.

    Email domain blocklist section for managing fraudulent account registrations and settings.

    The Email domain blocklist displays:

    Email domain blocklist management interface showing domain actions and important information.

    Blocking a domain also blocks all of its subdomains.
    For example, blocking frauddomain.net will also block emails from a.frauddomain.net or b.frauddomain.net. Similarly, unblocking the main domain will also unblock all of its subdomains.

  2. Click the + Block domain button. A “Enter domain name” displays.

    Input field for entering a domain name with a block domain button.

  3. Enter the domain you wish to block.

  4. Click the + Block domain button.

    The domain is added to the list of other blocked domains.

Unblock a Domain

To unblock a domain:

  1. Scroll down to the list of blocked domains.

  2. Find the blocked domain.

  3. Click unblock.

  4. Click continue.

    Confirmation prompt to remove a domain from the blocklist for account registration.