This report available gives you insight into all surveys in your account that are within the reconciliation timeline as defined above.
To generate the report, follow these steps:
Navigate to Reports in the left-hand menu.
Select Generate Report. The Generate reports slide-out displays.
Select Reconciliations Status from the Type drop-down menu.
Select the desired Level.
Enter additional email addresses to receive the report, and click Add Email.
Click Email report to generate the report.
You will receive the report via email and be able to access it via the Reports dashboard once generated.
NOTE: If you do not receive the email check your spam folder. If the email is not located here, contact your IT team to verify TLS (Transport Layer Security) is enabled on your email server.
Report Fields
The following fields are displayed in the generated report.
Project Name—The name of the project
TG ID—Target group id. Its unique identifier for survey
TG Name—Survey Name
Total completes—Totals as of current date when report was generated
Reversal performed—Indicates yes or no
Date of last reversal attempt—Date and time
Most recent session—Date and time
Session since last reversal attempt— whether a complete was received after last reversal submitted
Total cost— cost of the complete
% of negative reversal— % of completes that were changed from complete to Term
Count of No reason provided—Show count of RIDs that had reason code 26 provided by user
Count of Unspecified Suspected Fraud—Show count of RIDs that had reason code 930 provided by user
Count of Duplicate Respondent—Show count of RIDs that had reason code 931 provided by user
Count of Straight-lining—Show count of RIDs that had reason code 932 provided by user
count of Speeder—Show count of RIDs that had reason code 933 provided by user
count of Poor Quality Open-End—Show count of RIDs that had reason code 934 provided by user
count of Ghost Completes—Show count of RIDs that had reason code 935 provided by user
count of Inconsistent Answers—Show count of RIDs that had reason code 936 provided by user
count of Set Up Error—Show count of RIDs that had reason code 940 provided by user
count of Inaccurate CPI—Show count of RIDs that had reason code 941 provided by user
count of Incorrect Quals & Quotas—Show count of RIDs that had reason code 942 provided by user
count of Project Overfilling—Show count of RIDs that had reason code 943 provided by user
count of Bulk Terminations—Show count of RIDs that had reason code 944 provided by user
First Complete date—Date and time of the first completed reversal.
Last Complete date—Date and time of the last completed reversal.
Survey status— Survey status as of now
Reversal submitted by— Name of person who submitted reversal
Completes gathered in current month - Count of completes received in current month
Completes gathered in previous month- Count of completes received in previous month
Count of RIDs eligible for reversal in current month cycle- Count of completes that are eligible for reversal
More Info: See Reconciliation Policy for more information.