Cint Exchange invoicing FAQ

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The below information is intended to help you understand the Cint Exchange invoicing process in more detail so that you can more easily manage billing processes and stay in control of your budget.


Cint Exchange invoicing

How does invoicing work on the Cint Exchange?

The Cint Exchange uses a monthly billing cycle. This helps to ensure a healthy ecosystem by building strong vendor relationships and enables Cint to provide high quality supply.

The monthly billing process uses the total volume of completes you have run on the platform in a month. Additionally, any reconciliations finalized in the previous month are credited as an adjustment on the next month’s invoice. If a reconciliation occurred the same month that the RID was registered as a complete, it will be included in the sample cost for the month.

For example: An invoice issued in November will show the sample costs, buyer fees and buyer commissions for October and the Adjustments for September.

What does an invoice look like?

Here is an example of a Cint invoice:

Invoice-example.png

Can I access project-based reporting?

Yes, you can access numerous reporting tools in the following sections.

  • Select from account, business unit, project, or target group-based level reports

  • Filter by completes, reconciliation eligible RIDs, reconciliation status, respondent analysis, sample bought and termination details

  • Customize reporting date range

Pro tip: When creating a new target group, include your project’s PO number in its name and it will show on the Sample Bought report. This report itemizes costs of each target group included in your invoice.