Bulk Banning

You can ban panelists if there is reason to believe they are fraudulent or a poor quality panelist that should not be allowed to take surveys.

For example: If a panelist goes into more surveys there is a high degree of confidence that they will generate reversals and/or complaints from clients.

Examples of ban-worthy activity include, but are not limited to:

• Click farms

• Script fraud and/or bots

• Redirect fraud (also known as ghost completes)

• Multiple accounts with differing information

• Bad verbatim (offensive language / gibberish)

• Providing false information

• Other unacceptable in-survey behaviors

• Poor account reversals/reversal rates

• Failing security checks

To use the bulk banning feature:

1. Select trust & safety > bulk banning in the main menu.

   

2. Select if you want to ban or unban the list of panelists.

   

   There is a downloadable CSV template you can use to ensure you upload the panelists in the correct format.

   

3. Drag and drop the CSV file in the upload section.

4. Select execute bulk operation to continue.